Skip to main content

Goodsies Cupcakes.

When there is a special event that warrants a cake, I either trust my own taste buds or my buds buds (Get it?) And what could be more special than celebrating both my parents' birthdays together? Since I wanted something different this year, I turned to my friends for advice and they vociferously vouched for Goodsies Cupcakes. So happily I placed my order on a fair weathered Tuesday, requiring the cake to be delivered at 5 p.m. via Delivery Chacha on the 16th of August. There  was no fussy fondant required, no two-tiered layers needed. Just a simple chocolate cake, with 'Happy birthday, Ami and Abu written on it.

Lo and behold, along came Sunday, 5 p.m., 6 p.m. and 7 p.m. with no sign of any cake. By the time 7:30 rolled around I was really upset, thinking that Delivery Chacha had messed up my order. Unfortunately when I got in touch with Uzma, the owner of Goodsies, I was disappointed to find the order had been overlooked due to human error and while I understood how it had happened, I was massively disappointed. However, I salvaged the day by getting an assortment of desserts from Lal's and cutting into those to celebrate my parents' birthdays, and put the entire tale behind me.

Now this is the twist in the plot. On my way home today, I got an excited call from my sister, saying that Goodsies had just delivered the cake and it not only smelled good, it came with an apology note and no charges. I forbade my sister from touching the cake until everyone got home and I could take a few pictures of it. When I finally got home and saw the cake and the note, I was truly touched. As humans, everyone messes up sometimes but customer retention is done just like how Uzma did. The personally handwritten note and her refusal to take any money for the cake with a promise that I could pay in full the next time I ordered completely won me over. I'm a sucker for handwritten notes, I must admit. The cake itself was definitely worth the wait. Soft, gooey, decadently chocolatey, it was a hit with the entire family. My parents said they have never tasted such a perfect cake and I have to agree with them. The pictures speak for themselves.





Comments

Post a Comment

Popular posts from this blog

Forty4 Obsessed

What can I say? I love Forty4. And why wouldn’t I when the team, from Aman to the chefs, are willing to go out of their way to recreate an item no longer available on their menu? I had been craving Kampong rice from Forty4 and mentioned it to Aman the last se last time I visited.  When I called to make reservations the other day, Aman was kind enough to call me back because he remembered my craving! He then went to trouble to check with the kitchen and then texted me a confirmation that one of my favorite yummies will be ready for me! And that’s not all. Once I was served my requested dinner, he came by to ask if it was the same as I remembered it. And yes, it was!  I had already been told jasmine rice is no longer stocked, which had originally been used, and I was perfectly happy just the same. I mean, puri zindagi wohi chaawal khaye hain na? Ab ziada hi-fi honay ki zaroorat nahin hai, ‘kay? Although I was tempted to polish off my entire meal, there was an event I w...
Post a Comment
Read more

Amazing Thai - For the Love of Ramen

Disclaimer: A friend sent me this ramen to try, so I didn't pay for it, but my opinion is as honest as it always is. Okay, I have to admit. I'm a sucker for packaged, unhealthy, and sinfully delicious ramen. So when my friend Omer, husband of the very famous Eman's Cakes (A blog is up on that already, by the way) told me he wanted to send over authentic Thai ramen to me, imported from Thailand, was I going to say no? Of course not! What arrived at my doorstep was this: Of course, there was no sign of English anywhere on this, but packaged ramen aren't that hard to follow through with. So out came the ramen itself into the bowl, along with the shrimp flavored powder, the spicy sauce that makes everything come together and a guesstimate of the water I wanted. What I ended up after nuking it for 2 minutes was this: This was soupy, spicy, not particularly strong in shrimp taste, probably because I added way too much water, but that's how I like it, 2 me...
3 comments
Read more

Getting Fancy at Pan'Ris

My friends and I were invited to Pan’Ris for dinner this evening, and minus a few issues which if addressed, can be a great new addition to the Aylanto-classed eateries.  We chose to sit out on the deck, as the weather is as we all know, beautiful during the evening. It’s a lovely place, with a staircase handy leading off it to the main entrance. I have to say, the place is beautifully done.  The order comprised of a Seafood Chowder, Red Snapper with Saffron Sauce, Grilled Lobster, Dijon Steak with a baked potato, and the Smoked Turkey Spaghetti which was originally in a creamy sauce, but they were kind enough to switch it a marinara sauce, as per my friend’s request. For dessert, we ordered the Bread and Butter Pudding and a Blueberry Cheesecake. Our server was polite, efficient at order taking and attentive without being obstructive. We were informed our food would arrive within 20-25 minutes.  The chowder arrived within 10-15 minutes, and during that i...
Post a Comment
Read more